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The International Standards
Institution defines Services Department Works as: "The integration of
processes within an organization to maintain and develop the agreed services
which support and improve the effectiveness of its primary activities”.
Services Department employees
have responsibilities for providing, maintaining and developing many
services. These range from property strategy, space management and
communications infrastructure to building maintenance, administration and
contract management. Facilities management includes space, infrastructure,
people and organization.
This highly popular
conference will discuss how to establish, implement, manage and continually
improve your facility department to get the best out of the facilities within
the given boundaries of costs, performance and other important factors during
its total lifetime.
The conference will discuss
how develop participant’s skills in managing and work with facility staff and
corporate assets while minimizing risk exposure in the workplace. As the
Services Department, function continues to evolve.
This conference offers the
latest thinking in the profession, right balance between asset performance
(functionality, availability, reliability, safety), and will tackle specific
issues encountered on the ground and apply best practices in discussing real
solutions. |
An Overview of Services
Department Works
The Basic Elements of
Services Department
Preventive Maintenance and
Maintenance Strategy
Outsourcing and Contracting
Performance Monitoring and
Benchmarking |
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Understand the basics of services
department work.
Understand how to draw up a
preventive maintenance concept, based on risk.
Develop strategies to decide
when and what to outsource.
Understand the different
types of contracts.
Identify and monitor the services
department processes performance. |
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This international conference
is suitable to a wide range of professionals but will greatly benefit:
· Professionals who are
responsible for the management, operation and services department works.
· Professionals aiming
to update themselves on the basic elements, best practices and implementation
aspects of services department. |
